Since we're dealing with your visa application, there are two sets of terms and conditions at work when using our services.
1. Immigration Character Requirements
2. AussieETA Terms and Conditions.
Immigration Character Requirements.
In order for an ETA or eVisitor visa to be approved, you must pass the requirements for a good character. As taken from the Australian Government Website, you will not pass this character test if:
a.You have a substantial criminal record.
b.You have been convicted of escaping from immigration detention, or convicted of an offense you committed:
*While you were in immigration detention
*During an escape from immigration detention
*After an escape, but before you were taken into immigration detention again.
*you are or have been a member of a group or organisation, or had or have an association with a person, group or organisation that the Minister for Immigration reasonably suspects of involvement in criminal conduct
*the Minister for Immigration reasonably suspects that you have been involved in people smuggling, people trafficking, genocide, a war crime, a crime against humanity, a crime involving torture or slavery, or a crime that is of serious international concern, whether or not you have been convicted of such an offence
*your past and present criminal or general conduct shows that you are not of good character
*there is a risk that while you are in Australia you would:
# engage in criminal conduct
# harass, molest, intimidate or stalk another person
# vilify a segment of the Australian Community
# incite discord in the Australian community or in a part of it
# be a danger to the Australian community or a part of it
*you have been convicted of, had a charge proven for or have been found guilty by a court of one or more sexually based offences involving a child
*you are subject to an adverse security assessment by the Australian Security Intelligence Organisation
*you are subject to an Interpol notice, from which it is reasonable to infer that you a direct or indirect risk to the Australian community, or a segment of the Australian community.
For more detailed information in this regard, please visit https://www.homeaffairs.gov.au/Lega/Lega/Form/Immi-FAQs/what-is-the-character-requirement
AussieETA Terms and Conditions.
Being a private company, we also have some terms and conditions of service, outlined as follows:
a.It is up to the Australian Department of Immigration to grant your visa. Should your visa be unsuccessful for whatsoever reason, we will not be held liable to for any damage or loss and no refunds will be given on our service fees.
b.All visa services provided are done so with information that you enter into our website. Therefore, we will not accept liability for any mistakes or misspellings on your visa. Please make sure you double check the information you submit.
c.When you apply for a visa via AussieETA, you acknowledge that you are subject to the character requirements as set out by Australian Immigration. The Authority to issue your visa or even to revoke it at any time, rests solely with Australian Immigration and AussieETA cannot be liable for any loss or damage as a result. The onus is on you to truthfully assess your own character against the character requirements previously mentioned in this page.
d.Processing time of your visa is dependent on the Australian Immigration System and whilst we endeavour our utmost to deliver you with a speedy service, we cannot be held accountable for any technical errors or downtime of these systems.
e.We charge our service fee in USD and you hereby accept the exchange rate as used by your bank or credit card company to pay for our services.
f. Should you apply within less than 24 hours of your departure time, we cannot guarantee that you will get your visa in time.
Should you have any further questions, please email firstname.lastname@example.org